A complete roof as the starting point
Describe the whole area you want replaced, including separate slopes, dormers and any adjoining roof included in the project. Identify what belongs to the property and any shared interface. A clear boundary helps distinguish the principal replacement from associated items that need separate review. This service does not provide a general repair call-out for a slipped tile or isolated defect on another contractor’s installation. Existing TCR projects can be identified for their applicable aftercare arrangements.
Survey questions before specification
Provide existing drawings, survey comments and photographs taken from safe positions. Record alterations you know about and identify information that is uncertain. Ask what must be inspected before the proposal is confirmed and what may remain concealed until opening-up. In England, Approved Document A addresses structural elements including roofs. Any structural question arising from the proposed work should be assigned to an appropriately competent person rather than settled through a covering choice alone.
Source reference: GOV.UK — Structure: Approved Document A ↗
A covering that belongs in the full proposal
You can begin with a preference for clay tiles, concrete tiles or slate, or ask for options to be reviewed. Request an exact product description once the choice is developed. Keep the covering, colour, profile and associated components together in the specification. If the preferred appearance changes during the discussion, record which other parts of the proposal also need checking. An attractive sample should become a defined option, with the relevant design questions resolved.
Include the edges and connections
The brief should identify ridges, hips, valleys, verges, eaves, wall junctions and penetrations that occur on the roof. Mark rooflights, chimneys or equipment that need coordination, without assuming that every related trade is included. Ask which existing details are to remain, which are replaced and who checks the proposed interfaces. This makes it easier to see whether the offer addresses the complete agreed area or leaves an important connection between packages unresolved.
Plan around the property
Explain access to the front, rear and sides, any shared routes and how the home will be occupied. Include the preferred position for deliveries and any known restrictions, while leaving the working arrangement for the contractor to assess. Ask for access equipment, protection, waste handling and the sequence of work to be described clearly. The timing discussion should distinguish your preferred dates from a programme agreed after the necessary information and arrangements are settled.
Read the written package
The proposal should identify the roof sections, system or covering, associated work, allowances and exclusions. Ask how concealed conditions will be recorded and how any proposed change will be agreed. Keep alternative coverings as named options so that their effect on the package remains visible. Discuss payment stages and the handover record alongside the work description. No universal price, installation duration or warranty term should be inferred from the words complete roof replacement.
Begin your pitched-roof enquiry
Send the postcode, a description of the house and roof, photographs, approximate dimensions if available and your preferred timing. Add the decisions you want to make, such as retaining the existing appearance or comparing a different covering. You do not need to invent measurements or diagnose hidden defects. A factual initial brief allows TCR to review the complete replacement scope and identify the next information needed for a properly defined proposal.
Use this guide to prepare your project. The specification and any approvals need to be checked for the individual property.